Responsibilities: As an HR Operations Associate, you will: Execute analysis and action plans to optimise resource allocation and ensure effeciency. Coordinate hours distribution and schedules. Support senior team members in identifying areas for operational improvement. Support the implementation of strategies to enhance efficiency and streamline processes. Participate in the recruitment process for new professionals, including assisting with candidate sourcing and initial screenings. Provide support during the onboarding process for new hires, assisting with administrative tasks and documentation. Aid in maintaining regular communication with service providers, gathering feedback, and addressing inquiries. Assist in organising informative sessions and updates for service providers. Support Team Coordinators in developing and refining processes related to scheduling, onboarding, and service delivery. Collaborate with team members to develop onboarding materials and resources for new hires. Requirements: Bachelor’s degree in Human Resources, Business Administration, Healthcare Management, or a related field. Strong willingness to learn and grow in the HR and operations management field. Excellent organisational and time management skills. Strong communication and interpersonal skills. Ability to work effectively in a team-oriented environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Proficiency in English. About the company: Knok is the answer for a world where everyone has timely access to quality care. Through a Digital Front Door strategy, we connect patients, providers and healthcare professionals in one place. ISO 27001 certified Recognised as #3 in Deloitte’s Technology. Fast 50 2023 Portugal list Proud supplier of the G-cloud 13 Framework. Top 10 Telemedicine Solution Providers in 2021 by Healthcare Tech Outlook. At Knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing, delivering augmented telemedicine on 4 continents, and we have barely begun! Your Recruiter: Flávia, Senior Talent Acquisition @ Effitalents is your recruiter. Feel free to contact her for more information!